Need any questions answered before checkout? Waited more than 20 minutes but your package still has not arrived? Ask the community/staff on Discord, or Email us: firstname.lastname@example.org. We have other types of ways of getting in contact with us, such as our discord server! You can click here to go to our discord server. It's 100% free to ask for support, we'll do what we can to help you.
All payments are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers, and other minecraft stores.
It could take between 1-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our forums with proof of purchase and we will look into your issue.